N5 Entrepreneurship


8. Ben from Gentle Ben’s Bar and Restaurant has a management problem. He wants clarity on who reports to whom in his business. He gave you a list of the names and positions of all the people that work for him. He requests you to order them according to the different levels of management. Write the management level in the block next to the number of the person. 8.1 8.2 8.3 8.• 8.5 8.6 8.7


Bar Manager


Secretary/bookkeeper Assistant bar manager Head chef Chefs


Restaurant Manager Bar lady


8.8 Waiters 8.9


8.10


Proprietor Cleaner


Conrad Jordan Ursula Hess Shaun Gray Jean Lecroix John Gumede Lynne Serdyn


Ellen Steyn


Charles Smith Ben Norman Susan Carelse


9. What is the organisational structure that is a combination of departmentalisation and the flat organisational structure called?


10. Name the four main aspects of a business plan. (Your business will probably be organised in this way as well).


11. True or false 11.1 The organisational structure in a business is a forma; arrangement of jobs. 11.2 Replacement is possible – is an advantage of job specification 11.3 Position is a source of power. 11.4 Authority grants the right to get others to act. 11.5 As an enterprise becomes more socially responsible it must give up its economic goals.


12. Fill in the missing word 12.1 Power is based on your ability to ___________ others because of your superior knowledge.


12.2 _______________ fear of failure can prevent a manager from delegating a task. 12.3 There are two sources of power namely _______________ and charismatic power.


13. Answer the following questions 13.1 Describe the difference between a job specialisation and a job generalisation. 13.2 Name two advantages of both. 13.3 Name the three types of power. 13.4 Name five suggestions for effective delegation. 13.5 Identify the delegation process – identify the different phases. 13.6 Define delegation.


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