N5 Entrepreneurship


• The withdrawn or shy person – Talk to the person privately and find out how he/she feels about the issue. Ask the person to share this in the group, since it will make a positive contribution.


– Direct questions to a particular person when you know he or she has experience or ideas on the subject.


• The avoider/sidestepper – Do not allow conflicts to remain unsolved. – Direct questions and tasks to and expect responses to ensure that the person stays involved. – Talk privately to the person and find out what’s happening.


• The degrader – One of your ground rules must be that all ideas and contributions are welcome. Re-enforce this rule, in private if necessary, when it is violated.


– Confront the degrader with: “You may have a point, but we need to solve our problem.”


• The uncooperative – Encourage the person to explain reasons behind his/her objections. – Refocus his/her participation as a recorder or process observer.


• The side conversationalist – Stop doing what you are busy with and ask those who are involved to share their side conversation with the rest of the group.


– Stop the meeting and comment that it is difficult for you to hear the other discussion or concentrate on the topic at hand.


Revision questions 1. Habits consist of three elements. Name these elements.


2. To prioritise or to put first things first means that you must decide between what is and what is


.


3. The seventh habit, personal motivation, consists of four important areas that you must attend to. Name them.


4. Management is about doing things right while leadership is about doing?


5. Effective time management is a very important attribute of any successful entrepreneur. Ben Norman, an entrepreneur, knows this and is looking for a better method of planning his week. He approaches you and mentions the following aspects which form part of his daily life. Plan Ben’s week using a weekly planner. 5.1 His wife, Jane, is celebrating her birthday on Wednesday. He would like to take her out for the evening.


5.2 Ben is afraid that he will forget to buy her a present. 5.3 Ben is the manager of the business. 5.4 Ben is also the chairperson of the local Dispute Resolution Committee in his town. 5.5 Lynne Serdyn, his restaurant manager, seems to be very de-motivated. Ben would like to attend to this matter.


5.6 Friday is normally very busy but Simonè, his daughter, is playing a netball match at three o’clock. He would like to be present.


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