After completing this module, you will be able to: • explain the concept of management • differentiate between management functions and business functions • explain (by means of practical examples) why managers are important in a business and what skills they need
• identify the different business environments in which a business functions, for a specific type of business
• indicate by means of practical examples how different business environments can affect a business
• define the process of decision making and differentiate between the different types of decisions that can be made by a business
• apply the decision making process in a practical situation • master techniques to generate possible alternative solutions for specific problems.