Info about the product • Opening questions • Closed questions • Open-ended questions
Activity 9
Study the MTN questionnaire, then answer the following questions: • What is the purpose of this survey (questionnaire)? • Identify the Section A questions. • Why do they ask for your cell phone number? • Which questions are: – opening questions? – open-ended questions? – closed questions?
• Why do they offer 12 cell phones as prizes? • Identify any other questions you think MTN should have asked in this questionnaire. Explain why you think each of your questions is important.
DID YOU KNOW
There are a number of online market research templates that can be used. Examples are Survey Monkey®