NCV2 Hospitality Services
Author: Cecile van Rooyen
This book deals with some of the introductory topics of psychology. Learners are trained to think analytically and are encouraged to apply this knowledge by looking at their own personal thought patterns and behaviour.
All information is current and industry-specific. This book uses a hands-on approach, utilising useful and practical activities that can be implemented in a classroom environment to facilitate practical learning.
A quote from the DOE screener report:
” The content of this book is written in a very accessible and learner-friendly way. Difficult concepts are well explained. The book uses many tools to make learning easy.”
This title is available as an eBook and in print format.