NQF5 Office Administrator Knowledge Module Volume 3

Author: A Van Der Merwe; E B. September; J Wiehahn

ISBN: 978-0639113111

Occupational Certificate: Office Administrator (NQF Level 5)

Volume 3 focuses on advanced administrative functions, workplace support systems and organisational development practices.

Learners develop knowledge of document management, staffing support, workplace skills planning, public relations and professional workplace readiness. These modules prepare learners to manage office systems, support human resource activities and contribute effectively to organisational communication and development initiatives.

Included Knowledge Modules:

• KM-11: Document Management and Record Keeping — NQF Level 5, 15 Credits
• KM-12: Staffing and People Support — NQF Level 5, 15 Credits
• KM-13: Principles of the National Qualifications Framework (NQF) in Relation to Skills Development and Workplace Skills Plan (WSP) Administration — NQF Level 5, 12 Credits
• KM-14: Public Relations, Marketing and Advocacy — NQF Level 5, 6 Credits

This volume equips learners with the advanced administrative, organisational and workplace readiness skills required to support business operations and contribute effectively within professional office environments.

This title is available as an eBook and in print format.

Future Managers textbooks are written according to the latest syllabi available. Our lecturer guides contain additional assistance for lecturers, including exemplar lesson plans and fully worked answers to calculation questions.

And don’t forget, we have even more free lecturer support available on our website here: www.futuremanagers.com/lecturer-support